Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Salt Lake City, UT
Every review, unfiltered
We’ve used Bailey’s Allied more than once and feel secure in the way they handle things, from initial request for services through completion of the move. Bryan and Rachel were excellent in their roles and Rachel was careful as the coordinator to make sure all was in readiness. The moving crew worked very hard on moving day. We wouldn’t hesitate using Bailey’s again.
I used Bailey's to move from South Dakota to Utah in January 2020. Getting a quote was quite easy, then we scheduled the dates (one for packing and following day for loading). The teams for both days were quite punctual, very friendly yet very professional. They gave me a window of 7-10 days for delivery but delivered my things within 4-5 days. The driver kept in touch along the way to tell me when to expect him, and then on the day of delivery, things again went so smooth without any items damaged. The coordinator was checking on me all through the process to make sure things were going well. Finally, I received the final bill which was $300 more than the initial estimate, a little more than I expected, but because my overall experience was great I didn't mind or negotiate it. I wold definitely recommend Bailey's and would use them again without hesitation!
Chris and Ben Miner, father and son team, are the consummate professionals! If you are moving you can completely trust these good Americans with your belongings! I am thoroughly impressed with their knowledge, expertise and ability in making a large scale move painless! Great work Chris and Ben! Heidi and I are grateful to know you! All the best to you and your family!
Armond and his crew were excellent. They were timely and kept us informed. They carefully packed our furniture and moved it without any mishaps! This crew worked very hard and didn't waste time! They were respectful in our home and made sure advanced preparations occurred before they started loading and unloading the boxes and furniture. Highly recommend them!
Thank you Bailey’s for the ease of moving from Florida to Utah! You were prompt kind and very helpful with assisting our large family of 6!
Bailey's staff, movers and customer focused process has been extremely helpful and efficient. I have worked with the Bailey's team for two years and found the team to be reliable, with great responsiveness and quality movers!
We had Bailey's help us with an international move. The personnel we dealt with were very helpful, professional, and timely with every aspect of our move, including planning, packing and shipping. They were very good at communicating and helping at every step in the process. Moving is always stressful, but working with the people at Bailey's made it much less so. Great people to work with. Thanks, Cyndi!
Bailey’s helped us on our move across the country and made everything go SO smoothly. There wasn’t one hitch or problem and everyone we met was so friendly. Definitely would recommend to everyone. Thanks Bailey’s!
Very professional, listened to and responded very quickly to my requests. Would highly recommend!
We just had Bailey’s and they’re moving Team move us from our old house to a new home. This was my first time ever using a moving service and it was the best money we spent during the move according to my wife. Scheduling and setting up the move was very easy, the sales rep was awesome during the process and sent over a contract to get the move scheduled after we talked cost. We had a follow-up call from the scheduling or dispatcher in their office letting us know of being on their schedule and they would be calling the day of the move. The day of the move was rainy and snowy which was not fun for a move but having the movers made it a lot easier. Armando and his team that moved us were super fast and efficient and took great care to make sure our belongings and home were protected. They were very experienced and knew exactly what to do to make sure certain items were not damaged during this process. We ended up Having a little bit more stuff than we thought so the truck filled up and we just had to make an extra run which was no problem at all. We were able to finish in less time than estimated which was great but for the ease and smoothness of the move it would’ve been no problem to pay the estimated total. I would definitely recommend giving these guys a shot for your move. We had a great experience and not everything went perfect but it was pretty close. Leaps better than having your friends come help you move, damaging things and fighting the weather.
The friendly and professional service from this company significantly reduced the stress from my relocation process. Thank you.
I was very satisfied with Bailey's. They were helpful, friendly, and met a tight delivery deadline to accommodate a tight personal schedule. The cost was perfect for what I needed, given the large pieces I had. The office called me the day of pick up and delivery to see how things were going. The movers were extremely careful with my piano, which I am grateful for. They even helped me decide how to place my furniture when certain pieces were too large for my new home. Honestly, if I didn't encourage them to try, my couch (which didn't fit downstairs) would not have ripped. I don't know if wrapping the faux leather would have helped, but that was my only qualm. Otherwise, very great service.
My wife and I recently coordinated our move from California to Utah with Bailey's Moving and Storage in Salt Lake City. We had a wonderful experience! Our mover was extremely conscientious and did everything to make sure that our move and delivery was everything we hoped it would be. We will definitely be using Bailey's Moving and Storage for all of our future moves!
We are very pleased and appreciative for everything you did for us for our move. We are especially grateful you were able to work with us on our delivery date and time. Thank you so very much!
First the Packers came in with Jose and his crew did a fine job when they packed my things. Lucy could be more planer in her writing on the boxes however. Jonathan is to be commended as a driver, as a worker, for his rapport with his customer. His legibility on the forms could be a little bit better also, but his work was phenomenal. The way he handled me in Arizona unloading my stuff was just as professional. I felt that he went above and beyond his calling. I am really impressed with him and he represents your company really well!
Far and away the best moving company in Utah. I signed up with a different, cheaper company in April to have two trucks with 4 guys to move a very large house. The two trucks showed up but only 3 guys. They were rude and acted totally bent out of shape about having to move my stuff. They did a terrible job of packing my stuff in my storage location and didn't even get everything done in a full day - Bailey's to the rescue! I called Bailey's that afternoon and scheduled to have them come the following day and complete my move. Javier and Rafael showed up and were as nice and pleasant as they could be. They took extra good care of my stuff and made sure everything was packed appropriately and carefully. Fast forward 6 months to now when I'm moving the stuff out of the storage location to our new home and I didn't think twice about who to call. I requested Javier and Rafael again because I knew they would do the job above and beyond the call of duty. Unfortunately they were already assigned to another job so I couldn't get them again. Didn't matter - Muhammad and Francisco did every bit as good a job and were super awesome guys as well. The move from the storage location to the new house took much longer than anticipated but these guys kept their heads down and got everything done and were beyond pleasant and friendly the whole time. These guys know how to do business and have exceptional customer service skills. In a time when that seems to be falling by the way-side, Bailey's still checks every box in that department and they take exceptional care when packing, transporting, and moving your stuff. I can not recommend them enough. Do not even think of continuing your search because you have found the company you should be using for your move - A++++++ Thanks again guys for my two exceptional experiences moving. Moving is hard enough as-is, and you guys really helped to make it easier.
Had some damage, but not too bad considering that my things went into storage. It's difficult to determine cause of damage when handled that many times from Kansas to Utah. Bailey's unloading crew was great to work with and Joannie is an awesome coordinator.
