Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Salt Lake City, UT
Every review, unfiltered
Disastrous. Two movers from this company came in and packed everything in our home within 8 hours. As they worked so quickly, I thought to myself, “wow they deserve a raise!”. My fiance and I were praising them and very surprised at how quickly they packed everything. Flash forward two weeks and I am now opening our belongings in utter horror. They took no care to keep things organized or even label the boxes correctly. There were broken things in every. single. box. Our used car cleaning brushes from the garage were jammed in the same boxes as my fiancés wedding suits. ?? Half of our things are ruined. They put a planter from the porch upside down in a box WITH my four year old’s memory boxes and clothes from her closet. We had to throw that entire box away as the soil got all over her items. They took the clothes I had spent hours organizing, off the hangers, and jammed them in a box. Wrinkled, ripped. I am so lost as to how two individuals, who are getting paid, are capable of treating someone else’s belongings with this level of disrespect. My memories and bank statements (which were already boxed!!) were strewn amongst my clothes. Ripped and destroyed. It seemed as if they just dumped everything into boxes. Two expensive pieces of furniture had the legs broken off. Our display shelves were completely smashed in. It would have been far better to just pack everything ourselves. Don’t waste your money here. It would have saved our family a lot of stress and loss if we had done it ourselves. Worst experience ever.
Sara, Hola and Marlene reached out and communicated well. They arrived on time. I had rented a partially furnished place and they paid attention to details and did not pack the home owners belongings- which we were concerned about. They worked quickly, wrapped things and packed with care. They Were positive, kind and competent. This is my second time working with Bailey’s Moving and I really appreciate their professionalism and assistance in making a stressful time less stressful. They truly lightened my load!
Pam and Monique did an amazing job. They were fast and effective. I have nothing but good things to say
Very respectful and kind. They were quick and helpful. I really appreciated those that worked with us (Juan, Beau, Francisco, Jeff, Kayden, Kolten, Sara, Hola, Marlene, and Kassidy).
You can count on this agent to provide professional and efficient moving services. In particular - Rachel is excellent, with her great communication and flawless service. Thank you for the great partnership!
Sarah and Marlene are very hard workers. They have been packing at our house all day and are extremely professional.
Pam and Linda were absolutely awesome!! They were very up front and transparent from the beginning, they were great with my stuff, and very fast! Thank you sooo much!
Jose and Oscar were fantastic. Professional, friendly, fast, and so careful with our belongings.
The team from Bailey's made our move easy. The communication leading up to the move and during the move was excellent. Jose and Pancho were awesome! Very efficient, knowledgeable, and they took very good care of everything.
Everyone was wonderful. Cindy at the office was sweet, the packers Pam and moneek, and the driver Rob was wonderful. Everyone was so understanding of questions and concerns.
Sara, Linda, Moneek, Naser, and Francisco did a great job packing my home! They were efficient & friendly & made this part of the moving process stress free!
Brock J and his team, Brock jr, David K. & Michael H. were prompt and professional. They went out of their way to make sure we were satisfied with where things were placed. They were careful with our belongings. They were cheerful which made the experience so much better. I would recommend them to anyone!
Brian and Rachel - the Dynamic Duo! This was by far the best move we have made. They made it seem easy and their loading staff was above exceptional in the care they gave each piece of furniture! Thank you for the follow- through you provided us at the receiving end also.
Brock sr, Brock jr, Jeff, and Ron made a move we have dreaded for twenty years a rich experience and sort of fun. Their work was efficient and skillful and their total attention to taking care of our property as well as our peace of mind was so appreciated. They were the best and we felt blessed.
Tavita, Jordan, and Tafatolu were great! There was excellent communication, professionalism, and handled everything with care.
