Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Salt Lake City, UT
These guys have always handled our moves with speed and skill, while ensuring that our things arrive at their destination safe and sound.
Great experience. Friendly crew and accommodating of even our changing preferences for where to put furniture.
Whole experience from start to finish was great. Katie was specifically great and helped me out with a last minute change I had to make. Would definitely use again.
Bailey's moved us from Houston to Salt Lake City and the whole process was flawless. Everyone I dealt with was professional and friendly. They took great care with all of our possessions and did a great job. I'd gladly recommend them to anyone moving any distance.
Bailey's did an outstanding job with our move. The driver, Tadas, and his team were efficient and great to work with. I would highly recommend them for your next move.
I moved all my belongings from Austria to Salt Lake City with Bailey's, and the whole process was really smooth. Would use them again!
Packers for my out-of-state move arrived without having looked at the sheet for packing materials needs, so the items I wanted professional help with (a doll house and an antique lamp) left the house wrapped in mover's quilts with the assurance that they would be packed at the ware house. My stuff arrived a day late and the driver talked me into signing the forms before they had finished unloading so his paperwork wouldn't be late. The van couldn't get down the lane to my house so it blocked a state road for most of the day while he and the his crew rented a u-haul van, unloaded in the middle of the road, loaded the smaller van, and then drove to my house to unload again. This took all day and two loads. The doll house arrived in pieces, still wrapped in the mover's quilt, the lamp, a family heirloom, never arrived at all. Lisa at Bailey's made an effort to trace it, but it is gone, and I suspect it was stolen. I have trusted Allied with moves all my life, but never again. Read the Yelp reviews before you make a decision.
Worst delivery service. They schedule you and then dont show up and then don't call you then next day. Still waiting for my delivery people!! Dont trust them to move your stuff!!
Bailey's Moving and Storage finished the last leg of an international move. This was my wife's household goods that she inherited after losing her mother and grandmother within months. Some of the items were antiques going back three generations in her family. I was very impressed with the care and quality of service that Bailey's showed in finishing this up. My wife was on site to remind them that there were valuable pieces packed, but she never had to mention it. If you are looking for a moving company that will go above and beyond to take care of your belongings, this is the company to contact. Thank you again Bailey's for everything you did to help my family.
We moved from Rexburg, ID to Bluffdale, UT. The moving company was very helpful, and cooperated with us from beginning to end. The movers were friendly, and were very hard workers. I would recommend Bailey's to anyone.
Very professional! Moved us within a couple hours and unloaded everything the next day. Moving is stressful as it is. We will be using Bailey's again in the future!
We moved from Phoenix to Salt Lake City for a new job. Bailey's Moving was excellent. The movers were very nice and professional. I would certainly use them again, and recommend them to others!
My wife and I were extremely fortunate to book a long distance (UT to IL) move with Bailey's Moving & Storage several weeks ago. After doing extensive online research on how to properly do a long distance move...with minimal difficulties.....I went with Bailey's. The moving van driver was a real pro....picking professional subs to load and unload at the moving FROM and TO locations.....and delivered our household goods on time and without a scratch among the 13,000 pounds of items! I strongly recommend Bailey's....and not go with a fly by night company who promises the moon....at a low ball cost!
We used Baileys for our move from VA to Logan Utah, Over all, it was good experience, the people were nice and very helpful, they asked questions if they were unsure and the packers did a wonderful job. Cyndi in Salt Lake did a great job coordinating everything. We did have a couple of glitches, but that can be expected. so far all issues have been handled professionally and expeditiously.
George, you are an amazing! Having just completed the move with George, I was so grateful to him as a driver and loader. He was extremely professional and he was very knowledgeable. He was personally concerned for our needs and the needs of my wife. He took great concern for all our belongings and wasn't willing to take any shortcuts. He was very accurate in his estimations of size and time. He was very professional and was safe all the time. Thank you George! you made this a 10+ move for our family. If you are moving, don't pass up Bailey's Moving & Storage, Cindy and Hal will take care of you and they will followup to make sure that you are well taken care of! Thank you Bailey's!
We had a great experience with Bailey's! We moved cross country and our driver always kept us posted as to where he was and what to expect. The movers took great care of our stuff, NOTHING was damaged or broken. We would definitely use Bailey's again!
We were so impressed with Bailey's--with Cyndi, who handled the bidding and account; Noreen, who managed the packing day; and Clawson, who managed the loading day. We are moving to Australia--a gigantic and intimidating move. I collected bids from three movers and Bailey's was not only a good deal financially, but had a better insurance offering through Allied. The crews who came to our house were hands-down the best movers we've ever had. They were careful, thorough, hard-working, and friendly. They wrapped our stuff with extraordinary care (of course, we haven't received it on the other end yet, so I can't give the final verdict on how well it was all protected). The last time we had movers, they left a mess of empty tape rolls, scraps of paper, box fragments... and left items in our drawers and closets that we had to move ourselves. These guys cleaned up their mess entirely, did several walk-throughs to survey for missed items, and were generally 100% professional. The packing-day crew made an onsite decision that we needed a smaller container (20') than we'd been quoted, so that's what they brought the next day. For a while, it looked like they'd made the wrong call; it seemed like our stuff would never fit. But with a little reorienting of some boxes at the end, they got every last piece in, fit snugly, doors closing with not an extra inch to spare. This saved us up to $3,000 by putting us in the smaller container. I was very grateful to them and impressed with their professional knowledge and skills. Seriously, I've never had a better move or crew of movers. I've had some real nightmare moves, and then your standard "adequate" ones. These guys were phenomenal. Ask for one of Clawson's crews if you can!!
After hearing several horror stories of people using moving companies to move their families, we had a great experience with Bailey's! The packers were courteous, thorough, and very careful with our things. The movers were the same! They all did a great job, asking lots of questions along the way to make sure they got things right. We were very impressed and would definitely use Bailey's again!
Very personable movers. They had to bring heavy, heavy furniture up a set of stairs. They did not complain once (knowing they are going to have to move it back down those same stairs). All paperwork was in order. I received a bid via email. I was contacted prior to the day for reminder. The movers were very nice and professional. I was billed via email which is very conveniant.
Extremely polite and professional in both pickup and delivery of my furnishings from Salt Lake City to Columbus, Ohio. Very good follow-up and communications. I highly recommend Bailey’s Moving and Storage .
I would have given 0 star if I could for this review. My moving experience with Bailey's is the most horrible one I have ever had. Cindy, who is the associate at Bailey's, worked on my moving case and is rude, irresponsible and a liar. I moved from the west coast to Salt Lake City last summer. The initial promised time was two weeks. By the day my household should be delivered, I got a call from Cindy and was told that they never found a driver to leave the west coast. Then it happened so many times that Cindy said they found a driver and my household was leaving but it turned out that she was lying every time. I ended up staying in the hotel for 5 weeks, which was extremely frustrating. Bailey’s did pay my extra hotel staying according to the contract but the coordination by Cindy was the worst. I have been kicked out by the hotel once because Cindy didn’t reserve the hotel properly and I had to switch to another hotel. I don’t understand why but my household was splited in two trucks and finally arrived a week apart so I know that they moved my household from one truck to another at some time point, which resulted in multiple damages. At the end, the packing of some of my furniture including my mattress which worth about $2400 was broken. When the movers finally, they are not professional. Just like other reviewers mentioned, they asked for water and sat on my expensive sofa during their break, which made me very uncomfortable. So my advice is NEVER use Bailey’s!!!!!!
We just moved from Charleston, SC to Salt Lake City, UT using Bailey's Moving and Storage! From the estimator representing the agent in Charleston to the day our belongings were delivered here in Utah...the entire experience was top notch! A special thanks to Cyndi at Bailey's in Salt Lake City as she was our move coordinator and kept in close contact with us throughout the entire process - she even called us from home on Saturday to confirm all was going well with our delivery that day! The driver, Sal was new to Bailey's and really awesome too! He kept in touch with us during the drive out to ensure we knew the ETA and took really good care of our stuff. The movers took extra care of our furniture..wrapping every piece in blankets and shrink wrap too! Everything arrived in excellent shape! You won't be disappointed with this top-notch act! Thank you Bailey's!
We moved from Johannesburg, South Africa to Salt Lake City, UT. The move was made easy by competent, helpful and willing staff on both ends of the move. Goods were well packed and arrived after a 2 month journey, in good condition. Consider the fact that the container was transported by road, rail and ocean this is excellent. I wouldn't hesitate to reccommend Baileys Allied for long distance moves.
We moved from South Weber, UT to Norman, OK and shipped a car. The movers that came were excellent. Communication was great. The car arrived exactly as expected. The household belongings arrived safe and all accounted for and within the time frame given; however, it arrived at the end of the time frame. Excellent service at both ends and 100% satisfied. I definitely recommend Bailey's Moving and Storage.
My daughter moved from Memphis to Salt Lake City. The move included the shipment of her car. The actual packers and movers were exceptional. A huge thank-you to Eric for an outstanding job and great customer service. Cindy did a fantastic job organizing everything and keeping us informed. The car took a bit longer than we thought it would be it did arrive safe and sound. Bailey's offered to pay for a rental if it had arrived the day it actual did. I would highly recommend this company. part 2 january 2016 two years later Bailey's moved my daughter from Memphis to Salt Lake City 2 years ago. When it was time for her to move back to Memphis, Bailey's was our first and then only call to a moving company. They are exceptional. The move itself was well done. They packed, loaded, transported, and then unloaded. They also took care of shipping my daughter's car. Communications with our Bailey's representative could not have been better. All phone calls and emails were answered quickly. Have no doubt, Bailey's will do a good job. They will take care of your stuff and communication is great. Cyndi was our contact for both moves. I can't say enough good things about her. She is s fabulous.