Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Utah & Colorado
Every review, unfiltered
They loaded our stuff in their truck on Sept 25th. They didn’t respond to our inquiries about the arrival time of the truck until Oct 3rd. When we are told the boxes are still in Denver! 8 full days and the moving company truck hasn’t moved! Unacceptable!
The company showed up when they said they would to load up their truck with our stuff. And then they showed up at our new house to unload when they said they would. All of the guys were respectful and worked very hard and the jobs on both ends were completed ahead of the schedule. Also, Allie Marquez who was the admin assigned to our move kept in touch with me throughout the process and answered all my questions. I appreciated her conscientiousness. It had been 17 years since my husband and I had moved and I had forgotten most of the moving parts. Allie was so helpful in explaining them all to me! :-)
Had a relatively small load of home goods going from Denver to SW FL. Norm & Allie both were very professional, timely in their communication, and efficient from initial contact to loading and delivery days. Team of two did a nice job loading and protect floors / stairs, etc. and clean up nicely when they were done.
Bailey's made this move easy from start to finish! Rachel was a joy to work with and Darren and the moving team were awesome!!
We are in a middle of a move to Korea and Allied movers have taken care of us from beginning to end. Started off with their surveyor Bryan, who notified us prior to the the surveying date, came on time, explained the entire process, and answered all questions. Prior to the day of the actual move, we were notified the time and the movers arrived 10 min prior. Oscar and Freddie, were efficient, respectful, and careful during the entire move process. Even during this time, they took the time to answer any questions we had. After they were done, there was no damage to the home and it was as clean as it was before. Would recommend Allied movers, especially this same team. Thank you.
Had an overseas shipment delivered yesterday by Juan and Cain, they were top notch. Offloaded my boxes quickly, unpacked my things and removed the packing materials all in under an hour. Will definitely be calling them for my next move.
Bailey’s packed our office today with great care, professionalism and courtesy. They were fantastic to work with.
We had Bernadette (?) come today to pack up our 1 bed, 1 bath house and she was absolutely amazing. I can’t believe that she did what she did in the time that she did it….and all by herself! She was thoughtful, detail-oriented in her packing and labeling, and was willing to answer any questions we had. She was kind, professional, efficient at what she did, and she told me she even brought extra boxes to cover her bases. The whole experience with Bailey’s has been seamless and stress-free, which has made this international move even less stressful. Thank you!!!
Juan’s loading crew of Micah and Cain were superb! They came in and protected our flooring, inventoried every item, and quickly loaded our household up. 7000 lbs in 3 hours. All three had great personalities and were very friendly. No scratches, bumps or bruises. A great team Mike T
We just completed an international corporate move through Bailey's Allied Moving & Storage. I would give them less than 1 star if I could. The person we worked with in the international division was not only incompetent, but she ultimately and outright lied to save her own skin (rather than tell the truth and risk her own embarrassment with her boss) when it came to covering the logistics of our move. Our move took more than nine months to complete and many times during those months, she could not tell us where our household goods were located or when we could expect them to be delivered. They split our household goods into two shipments and those two shipments ended up being delivered more than two months apart. Things arrived packed very poorly, and things were broken or ruined. I would not recommend this company to anyone! We're a military family, this was our 23rd move so we're experienced with the process, including our third international move. Terrible customer service from beginning to end -- most especially if you are moving internationally!
Baileys moved our stuff locally and our crew Cisco, Ron and Mario were professional and efficient. I've moved couple of times locally, long distance and internationally and used various services, but this crew was the best! They take their job seriously (got their own smart ways of doing things so fast) and was very careful, also had good communication. I would definetaly use Baileys again!
(Translated by Google) Very kind, careful and fast (Original) Muy amables, cuidadosos y rápidos
From the very beginning of putting the move together Bailey's Moving was very professional and responsive. Norm came to our apartment and storage unit and did a thorough evaluation of what we had to move and the logistics of getting into the limited space that we had to work with. Allie Marquez was our move cordinator and kept in touch with the progress and when the driver and crew would arrive. She answered all of our questions and made us feel at ease with what would be happening. Our driver Tadas called frequently to let us know when he would arrive for pickup and arrived right on time. His crew was careful with our possessions and did a good job of wrapping up things that could not be boxed. We had an upstairs apartment and they made many trips up and down to get us loaded but always kept at and had it done efficiently. Tadas let us know before he left when he would approximately arrive at our destination. Allie called before Tadas arrived to see how things were going and when Tadas would be there. She said he would call and when. Tadas did exactly that and let me know the situation and when they would arrive. His crew at the destination was good as well and very efficient. Everything arrived in great shape with no damage to anything that we have unpacked so far. I have used Allied before and would not hesitate to use them again. The cost was best that I had quoted which was an even better value. I highly recommend Bailey's and if you are lucky enough to get the same people that did our move consider it a blessing. Terry & Kay 09/11/2023 to 09/18/2023 move dates
After a nightmare experience with a competitor (although highly rated by a national publication) two years ago, moving from Denver to Sun City West, it was an amazingly different experience using Bailey's to return. From the initial contact with Norm Ihme to estimate the cost and work out the moving details, to his wonderful and efficient coordinator, Allie Marquez, who stayed on top of everything, to the final experience with Kevin, the truck driver who exhibited unbelievable skill in backing into a tight storage unit parking lot, and proceeded to load with his crew that day, I was both thrilled that I did not make the same mistake twice, and gratified with the way everything was handled. Not to be outdone, Kevin performed the same magic with his Denver delivery crew, especially when we discovered that another mover had not included our reassembly hardware once it went into storage in Arizona. Considering all the horror stories I have heard about other moving experiences similar to mine from two years ago, this was a real breath of fresh air! If all Bailey's drivers and staff are anything like the three I interfaced with, they are head and shoulders above the industry standard, which seemed pretty dismal in my experience from 2021.
The entire process with Bailey's was awesome. I would recommend them to anyone. Moving coordinator Allie and Norm were so helpful. The actual crew including Mario was so professional and the driver was such an expert at getting the full size truck into my small street without any issues. For a long distance move Bailey's was a true partner. Everything arrived intact and nothing was broken. A great experience!
