Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Utah & Colorado
Every review, unfiltered
The team of Tim, Jeff, and Kaedlyn were very nice, fast, and professional.
I had a great experience moving across states with Bailey’s. Darren, Carlos, and Michael were kind, professional, and helpful. The pickup and delivery were timely. Everything arrived intact. Recommended!
I had the easiest moving experience. I had both Jose B and Nasari help me. They were on time, quick and extremely professional. I didn’t have to think about a thing once they arrived. I would absolutely recommend this business and more specifically this moving duo. Truly great employees you have. Thanks
The BM&S Crew arrived promptly on time - confirmed moving instructions - and carried out the job in an orderly neat fashion.
Great experience today, with the packing team. Appreciate Pam, Linda and Hola. Stress free and completed in good time..
This is a first class moving outfit I recommend 100%. Everything professional from beginning to end. Very fair pricing. Jaime made it super easy for the organization, and Johnathan, Josh and O’Shea were amazing movers on the ground for us. Go with Bailey's
Freddie, Sienia, and Palika were amazing!!!! They were courteous and efficient. The elevator was broke and they took it in stride. They finished much earlier than I expected! Would definitely recommend.
We hired Bailey’s to come out and load a 22 ft truck headed to TX from CO. That was one of the best decisions of my life. Stanley and Matt rocked it. They got it done in 2 1/2 hours. It would’ve taken us all day and we still wouldn’t have done as good as job as Stanley and Matt. When we got the truck to TX. Not one thing was out of place. It was awesome. Thanks again
Okay, so a long overdue review… First, let me say Joannie Dratch is the absolute best! She is 100% there for you (the customer) day or night, week day or weekend. Joannie has moved me and or may family in every different scenario possible, shorter distances, and from one end of the country to the other. you. can put your trust in her and to feel cared about throughout. Second, Bailey's 100% stand behind there brand, period! As a company, they have Joan's back and therefor they have yours. complete integrity ! hard to come by these days but they proved it to me. I would not move any other way!
This is my second move with Bailey's allied, working with Cyndi. She has been absolutely fantastic from the start to finish of the whole process. Always, accessible, thoughtful, competent and smart. Our driver, Armondo, was just as great. He is brilliant and capable and did a fantastic job throughout the process. Highly recommend both. Grateful for both!
The process from start to finish was incredibly professional. The packers were great, and the specialty moving company was fast and thorough as well. Highly recommend!
Several days after the estimate was completed, I got a contract with numerous inaccuracies regarding what furniture we had. I sent an email to the estimator noting the inaccuracies. Instead of emailing me back, the estimator called me and told me not to worry because the only thing that mattered was the weight of the load. The office staff told me that I would get a partial refund if the weight of the load was less than what was estimated. However, the load was never weighed and I was charged based on the initial (inaccurate) estimate, contrary to what I had been told. When I called to find out why I had been given misleading information, I was told by Allied that there was nothing I could do because I signed the contract. Bailey’s continued trying to contact Allied to see if they could re-estimate the weight, but Allied refused to do so. The estimator, while acknowledging the facts outlined above, argued to me that there was no point in getting a re-estimate because, even if his estimate were way off, I would only get a small refund (according to my back-of-the-envelope calculations, it was roughly 20 cents back for each dollar I was overcharged). He urged me to give up, which I did after 4 weeks of getting the run around. In the process, I learned from the Bailey’s and Allied staff people with whom I spoke that those companies have baked in dishonesty to just about every aspect of their policies. I came away with the sense that most people who use these companies’ services are probably not aware of how much they are getting scammed.
Bailey's Moving & Storage provided outstanding service throughout our relocation from Denver to Vegas. All staff were friendly and very professional. Estimator Scott Proffitt and Coordinator Allie Marquez provided clear communication and helpful guidance throughout the process. On move-out day, the two-man team of QUINN and STANLEY did the hard work of 3-4 people to empty our Denver home and get our belongings loaded on the truck -- a grueling task, that this duo completed with great attitudes and no damages! In Vegas, Troy Talbot and his team provided courteous delivery and expert unloading, despite unexpected delays with our new home, and soaring temps on move-in day. From start to finish, this was a 5-Star experience.
Sara, Jose, Tristen, Hayden and Lena did an outstanding job of preparing our move to Texas. They were friendly and professional. Great Team!
Chris, Deagan and Johnathan went the extra mile. They were very helpful, courteous and efficient. They made our move SO much easier! In the office, Michelle answered all my questions calmly and patiently. She has such a soothing voice!
