Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Utah & Colorado
Every review, unfiltered
The movers were very patient. They had a great attitude and accommodated all my requests.
I am a physician who unfortunately was a recent customer of Bailey's. This review will be brief as it has been a painstaking move being involved with this company. There has been lack of professionalism, coordination, lack of communication, and worst of all significant loss neglect and damage to personal property that we have always maintained in meticulous condition. I would strongly caution anyone considering this company to look elsewhere immediately. Connor Spornak is the best part of the transaction, however, trust me, things deteriorate rapidly once Connor puts things in motion. I can cite numerous tragic examples, however, suffice it to say that dining room furniture, mattresses, and other high value items were received by the Allied company in Florida unwrapped and unpadded. Many of our items had black boot footprints on them.The vast majority of damage and neglect was clearly avoidable. It feels as if we paid an ungodly fortune to have our personal property abused, lost, and neglected. Parts and boxes were not found and the receiving company left most of our items unassembled as a result. If you want a company that will handle your goods as if they were its own look elsewhere immediately. You will suffer with this company Don't be fooled. One year later and we still are missing many important items. It will save you deep heartache and distress.
In all of my 20 years of military experience, this was by far the worst packing date ever (13 July 2022). The lead packer on this was named Dana Martinez who was very cold, rude and showed no respectable customer service skills. There were three other young ladies with her that day that were very courteous and understanding. Her behavior does not reflect any positive things that have been posted around this company. Someone needs to send her to a customer service immediately.
Wanted full price up front, gave over a 2 week window for when our things would arrive. Will be using someone else.
Bailey’s is top notch. Great people, great quality, and very efficient. Their loading crew must moonlight as magicians. After seeing their amazing 3D Tetris act fitting our entire shipment in a 20ft container space, I wouldn’t be surprised if they could somehow fit an aircraft carrier in a 40 ft container. You guys are awesome. Mahalo!
Julie, Camilla and Sierra were absolutely the best to work with. They made a very stressful situation so much better! Highly recommend them.
Freddie, Isaac and Logan were very polite, helpful and professional!
We just had the pleasure of having Travis, Tim, Steve come and move all our stuff input. They where great. Extremely helpful fun to interact with. Would recommend them to anyone. Over all we are very happy with the work they did.
These professionals made the arduous task of moving so much better!!! Their friendly, courteous manner was a welcome relief during stressful moving day. We give them 5+ stars⭐️⭐️⭐️⭐️⭐️⭐️
Freddy and his team did a wonderful job on our move. They were very professional, positive and upbeat about their work. I would definitely want this crew again. RJM
The level of service from Kasey and Joanie was wondeful. Great contact from Joanie all the way through the process. Armano our driver and his team were the best! I couldnt be happier with the entire experience.
Brooke and Julie were expert packers, fast and efficient, and went above and beyond to be helpful, including pointing out things I hadn’t realized required some special handling.
Amazing service! Will definitely recommend to anyone that has an upcoming move. They are super responsive and pay attention to detail.
Freddie and his crew Lane, Ryan and Sam did a fantastic job. They stayed until the was done and they did high quality work. Thank you so much! Loren Runar Anderson.
This is a ZERO star! For starters, let me tell your future customers that you charged our family of three $38,595.14 to move from Salida Co to Galena MO. That is a clear indication of a rip off! Second, every single box you packed that we paid you for in our garage was UNMARKED, including the glass shelf that was only wrapped in paper and shattered into a million pieces! Our garage is in our living room and my clothes are in the garage! The movers that met us on the Missouri side from Allied could NOT have been more incompetent, 36 boxes, many heavy boxes, were placed in the WRONG rooms (from T.V’s, to pictures to wardrobe boxes). Most of those men were kind but not professional movers and they were not thrilled to be working Father’s Day and I can’t say I blamed them! Third, we were warned we were signing a contract when Connor Spornak came to our house to add the $38+ total. He did not tell us that that contact only applied to us, not Bailey Movers! We are still missing part of our move which has been sitting in Bailey moving storage for the last 13 days! Forth, our boxes were handled so carelessly, a handful of valuables broke and we haven’t opened many others yet. But of course, according to Mr. Spornak that was only because we wrapped them wrong! Really? Fifth, the boxes you did label were with the wrong last name! Connor Spornak, your attitude was very cavalier when we shared our complaints with you. Expect a complaint filed with the BBB, the office for Americans with Disabilities and Allied! I would strongly warn others to look for another company!
The men showed up on time, were careful with the furniture and cooperative. They were friendly and efficient. We were very pleased with the service.
