Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Utah & Colorado
Every review, unfiltered
The movers did a great job and were very curious. I would use Bailey's moving again in the future.
Jose Barahona and Williams Sanchez were excellent in performing their job. A great team doing what it takes to deliver an excellent outcome and very friendly too.
Horrible experience with this company. They moved us to the Philippines in 2023 and things went fine. They packed our goods in 1/2 a day. Now we are trying to move back to the US and we have less goods, are leaving most of our things in the Philippines and they say it will take them at least 2-3 days to pack our things. Unbelievably dishonest and simply attempting get more money. Very disappointed. I would never use this company again. I don't do business with people are know are dishonest.
Quality moving partner. Strong efficient and well organized crew. A pleasure to work with.
Postives: Did the move, met the deadlines, many boxes packed really well, go the stuff where it needed to go, they gave me a discount it appears due to the car pick up issues, the crew were nice to work with. Negatives: Sales person Garrett messed up the move date and time line and staff didn't catch it, poor communication and coordination with staff members, some furniture was packed in a way that caused damage in transport especially with the legs of furniture, one guy simply put glass things in a box without wrapping carefully and things broke, some things turned up missing likely when the big truck unloaded on to the smaller ones, there was a lot of subcontractors vs them handling the move adding more problems, the sub contractors tried to cover up broken items by putting them in first in the back of storage unit where we were loading in.
Update! Barb called and made everything right! Ryan needs more training! Did a complete walk-through with my wife at the house but yet only ordered three boxes for the kitchen so of course wanted to charge us $350 more for more boxes after he told me to be careful of other Shipping companies because they’ll always show up and then demand more money so he did exactly what he told me other shipping companies do your guys’s quote was $3000 higher than three other quotes I went with you guys because of what RYAN said “no surprises “and yet here I am surprised with an extra $350 charge because he doesn’t know how to count efficiently for boxes for a kitchen  I will be posting my advice on all social medias 
This was, without question, the worst experience I’ve ever had with any company — moving or otherwise. I went with Bailey’s because a family friend knew someone who worked there which proved to be a big mistake. From the first interaction to the last, this company proved to be shady, careless, and completely unprofessional. The driver and movers were rude, pushy, and constantly tried to squeeze more money out of me — asking for extra cash, tips, even sending their Venmo accounts via text message after the move. They wouldn’t stop texting me. It was completely inappropriate. When my stuff finally arrived in Denver, it was DESTROYED. Nearly all my furniture was in awful condition. The driver even admitted to ruining some of it and then asked me not to file a claim and instead offered to send me money through Venmo. Sketchy doesn’t even begin to cover it. To top it off, even though reassembling my bed was included in the huge amount of money I paid for the move, the driver refused to do it, then lied about it to customer service to cover themselves. When I called Bailey’s to get assistance with getting these issues and concerns addressed, they told me that all of this was “not their problem” and provided me with the customer service line to Allied, where I’ve been stuck going in circles ever since. I have zero hope that any of my issues or concerns will be addressed or corrected. Let me be absolutely clear: Bailey’s is a joke. They don’t care about your belongings, they don’t care about doing the job right, and they definitely don’t care about doing the right thing when their employees they hired do something wrong. Once they get your money, you’re on your own. If you want your furniture destroyed, to be harassed by shady movers, and to deal with a company that ghosts you when everything goes wrong — then congratulations, this is the company for you. Otherwise, STAY FAR AWAY.
This was, without question, the worst experience I’ve ever had with any company — moving or otherwise. I went with Bailey’s because a family friend knew someone who worked there which proved to be a big mistake. From the first interaction to the last, this company proved to be shady, careless, and completely unprofessional. The driver and movers were rude, pushy, and constantly tried to squeeze more money out of me — asking for extra cash, tips, even sending their Venmo accounts via text message after the move. They wouldn’t stop texting me. It was completely inappropriate. When my stuff finally arrived in Denver, it was DESTROYED. Nearly all my furniture was in awful condition. The driver even admitted to ruining some of it and then asked me not to file a claim and instead offered to send me money through Venmo. Sketchy doesn’t even begin to cover it. To top it off, even though reassembling my bed was included in the huge amount of money I paid for the move, the driver refused to do it, then lied about it to customer service to cover themselves. When I called Bailey’s to get assistance with getting these issues and concerns addressed, they told me that all of this was “not their problem” and provided me with the customer service line to Allied, where I’ve been stuck going in circles ever since. I have zero hope that any of my issues or concerns will be addressed or corrected. Let me be absolutely clear: Bailey’s is a joke. They don’t care about your belongings, they don’t care about doing the job right, and they definitely don’t care about doing the right thing when their employees they hired do something wrong. Once they get your money, you’re on your own. If you want your furniture destroyed, to be harassed by shady movers, and to deal with a company that ghosts you when everything goes wrong — then congratulations, this is the company for you. Otherwise, STAY FAR AWAY.
Jose B. & Oscar were great!! We are moving out of state and they came and packed up our house(s) for us in two different moves in August. Very quick and efficient packers. Also very mindful as they made sure to wrap and take care of all our glass and fragile items.
We had a project where we were picking up freight everyday. The crew always had our stuff ready, an they where very helpful!
Tavita Koso and crew did a great job helping us move! We moved equipment from one lab to our new space. Tavita is an excellent leader and was very accommodating. He organized his team to handle tasks such as packing 54 racks of equipment, large and heavy transit cases, 7 lab benches, and broke down and rebuilt heavy duty racking. We moved 6 truck loaded of equipment. Tavita is a super star!
This place may have many deserving hard working employees that deserve a better rating however the “customer service manager” erases all that may be good. Barbara does not know what she’s doing other than to blame everyone else and take no responsibility for wrong doing by her or the company. This is a professional moving company? I think not.
Cain, Regino, and Angel were fantastic movers for us!!! I would highly recommend them to anyone. Nothing was damaged at all. Took a lot of pride in their work and were all very pleasant to talk with!
Bailey's Moving & Storage did a great job with my recent move from Salt Lake City to Nebraska, beginning with Blake Crockett coming to my home to create a quote, ongoing communication with Lindsay Elsmore as the move approached & confirming final details, & help from Genesis in the warehouse for free boxes & packing material. Skilled movers were arranged for the moving day, the move, & delivery. The quote was exactly as given with no hidden fees. It was by far the best out-of-state move I have ever experienced. I highly recommend Bailey's Moving & Storage.
The ladies were efficient and very helpful. Answered all my questions and left my house tidy and clean
Fantastic crew! Professional but friendly. Efficient but careful with our items. Thank you to Kilioni and his crew!
We have had the best experience with Baileys Moving. The three young men who moved us Angel, Jared and Jacob could not have been more professional and pleasant and courteous. They were so careful moving our things and took such good care of everything. So helpful and patient, too. We can not recommend them enough- thank you all!
Vincent was first class, super professional and accommodating. Overall, Bailey’s made a stressful move seamless.
