Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Utah & Colorado
Every review, unfiltered
We had them do the packing for us and I could not believe how fast and well they did! Exceptionally happy!
I can’t say enough about the service we got from Bailey’s in Grand Junction, Colorado! They made my parents move the easiest on us all! When I flew over there to tie up loose ends and saw that they were not prepared for the movers to come I called to get packer over. And within 2 hours I had the best packers there to help. Chance and Deagan were the best!!!!!! They did the job in a half a day! I think these guys definitely need to be recognized as the best employees anyone could ask for!!!!! They need a raise for sure! They came back out to help load the truck the next day and again did fantastic!!! Thank you thank you thank you!!!!!!
Excellent moving company - trustworthy and honest! A year after my move I've had no issues, no 'unseen' broken items or warranty claims, and not unexpected bills. Hard to find moving and storage companies you can trust and Bailey's is one of the few!
The guys at Bailey were awesome. The packers from Florida didn’t mark any boxes, so when Baileys had the task of unpacking in Utah for me, they moved things where I needed even after I had to open and have them place it somewhere else. I recommend Mario and Jacobs team for sure!
We were so impressed with everyone at Bailey’s! Palika, Sunia, Dave R. Chris, Chad, Laura, thank you all so much!
Difficult job lifting a patient chair up 2 flights of stairs. Freddy and Francisco came up with a plan and executed the job professionally and efficiently.made my job so much easier and the office was not disrupted by our work. Great job!
Awesome job! Took great care to protect the floors during the move. The whole team was professional and courteous.
Freddie and Francisco were amazing!! Hard working, efficient and professional. I have moved several times over the years with corporate moves. This was our first move personally and we moved into a storage unit. These two were some of the best movers I’ve had!! Edit: The post above was from March 2022 moving into our storage unit. July 2023, moved out of storage unit and were fortunate to get Freddie and Francisco again!! These two gentlemen are a credit to their company, Bailey’s Moving & Storage. So professional, so respectful and hardworking. Couldn’t thank them enough for their help. Awesome experience, once again!!
Needed a local location to receive and redeliver to some local businesses; handled everything professionally and for a fair price. Thanks much to all of them.
The front end of our move went very smoothly. Showed up and boxed up our china as agreed. Moving team was great. Back end not so good. We had put our things in storage as we didn’t have a move in date yet in our new state. They did mention to give them as much lead time as possible - I was anticipating a week or so. It ended up being 3 full weeks from when we called to when they were able to deliver. A week before our delivery their billing department tried to take a $9000 payment from our debit card that is attached to our checking account without notifying us before they did so. Completely unacceptable. I had to chase the company for all info on the back in of the move. They really need to communicate better. We were finally told the driver would call us the day before delivery to tell us when he would be here - could arrive anywhere between 7-10 am. He never called and showed up at 10. Once he did show up - he and his team were great and did a good job moving in all of our things and setting them up.
Bailey's just helped me move from Colorado to Michigan. I was very worried when choosing a company because all of the bad reviews that are out there. We ended up selecting Bailey's/Allied because their delivery window was 9 days and all others were roughly 30 days. They were not the least expensive option but services were less expensive than I had expected they would be. We had their team pack, load and move and everything from beginning to end was done extremely well. The packing, loading and driving staff were all very pleasant and efficient. When my items arrived we didn't have anything that was broken during the move. Everything was delivered on day 3 of the 9 day delivery window. Bailey's also refunded us the delta from the estimated costs without us even having to ask. I couldn't be happier that we chose bailey's.
Cindy was amazing! She took care of us every step of the way!! Every person on the crew, from packing to loading to unloading and reassembly, was great!! The driver and work crew were professional and courteous!! Thanks for all you did!
Bailey’s Moving & Storage did a great job with our recent move. They picked up our household goods on the day scheduled. From the office people and Connor S keeping us informed; to the crew, Tim D, Lamante B, Aidan, Jacob H and David M, who did a great job of wrapping furniture and loading everything efficiently. Thank you!
Couldn't ask for a better crew. Jay, Raysean, and Jaden where prompt, polite, and friendly.
We moved from Colorado to Michigan in July of 2021. We have moved across country twice before so moving in our past it has worked out well. They took 2 days to pack and load into an Allied truck. We brought to Bailey's attention that one of the boxes, pictured. They had packed a box full and then added an antenna for our Dish system under on of the flaps of the box. At our request they did repacked the box. Upon unpacking our boxes we found multiple items damaged and some destroyed. One broken piece that was damage was wall art that we purchased when we lived in Arizona. They had placed that piece into a box that contained shoves racks and other outdoor tools. My wife's sewing table had pieces that were bent, the table top had a damaged corner, probably dropped. We did lose a couple of glasses, kind of expected. We had a pole lamp light that is totally useless now. It had been totally taken apart and one of the metal pole pieces was actually bent. This lamp stand had a concrete base that fit under the bottom piece of the stand to give it some weight, that piece was found in another box which I suspect it was broken prior to the actually loading into the Allied truck. We had a coat rack/umbrella stand that is useless now because the center stand with the hooks is no where to be found. When I spoke to our rep from Bailey's we were told that their responsibility for any damage ended when the boxes were actually packed into the Allied truck. As far as a Allied claim goes, buyer beware. The hoops that you have to navigate through are substantial. All in all a terrible move.
