Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Denver, CO
Every review, unfiltered
Chris and Chance did an amazing job on our pack and move. It was a long day and they out in work!
Baileys Moving & Storage did a fantastic job with my move. Kai was an excellent lead, and Noel and Jose were both professional, efficient, and careful with everything. Could not believe how fast they packed everything up. The team was perfectly on time, friendly, worked hard, and made the whole process go smoothly. Really appreciated their help and would gladly recommend them to anyone.
They were easy to communicate with and honest with pricing. Easy to trust. Ryan has been awesome. Super easy going, clear, honest, and trustworthy.
Very friendly and efficient. Bernadette and the two men (I don't remember their names) was amazing. Easy to work with and would definitely use again. Would recommend.
Moved from Utah to northern Wyoming as seniors - a 600 mile move with the best of a lifetime of stuff. Moving is always hard but this company took the edge off and provided great help.
They were very professional! Packed and unpacked for me on a cross country move. I highly recommend!
My household load was sent to California, when it was supposed to go to Maine. It ended up being late by a week. The reimbursement from Bailey’s, was $100 per day. That didn’t cover food and accommodations for my family. The blame was out on me for my load being late. The only mistake I made was using Bailey’s. They picked up my move weeks before the delivery date and the driver picking it up, took the wrong household. How that is my fault, Is beyond me. My recommendations for your move? Use anyone else.
Lincoln Kelley and his team at Bailey’s Moving & Storage were amazing. I moved from Utah to Virginia and they made that process so much easier. The team at Bailey’s answered all the questions I had, and they helped me work around my move in date in Virginia. Everyone I had worked with was so kind and helpful. They certainly helped make this move less stressful. a piece of an item did break off and they were so easy to work with to help get it fixed. If you are looking for a moving company I would totally recommend Bailey’s Moving & Storage. Lincoln was great to work with. He helped make the process easier and less stressful. I appreciate him and Bailey’s.
Best moving and storage company you can get. They can be trusted. They’re on time. They made my move stress free. Moving can be exciting and fun, thanks to Bailey’s Moving and Storage.
Bailey's was chosen for us as the delivery agent for our government move from Hawaii to Denver. The company was extremely flexible about scheduling a date that worked for us and the guys doing all of the heavy lifting were very careful with our stuff. They were the last of three separate deliveries going into a storage unit so there was a bit of a Tetris game going on and they were totally up for the challenge!
Bailey's was amazing for our move. It was last minute for us and they were able to do the walk through and schedule the movers, the truck, and the car carrier all to meet our schedule. Everone we interacted with was helpful, kind, and professional. They even made 2 stops in utah for me. If you need a mover, give them a call!
Most responsive. We needed some flexibility and the whole team worked well with us. Very attentive through the process start to finish. Ryan was great through the quoting process. His walkthrough was very helpful for my mother in law considering what to move.
After being ripped off and stressed out on my last cross-country move, I vowed never to work with a cheap and crappy mover again. For my recent relocation from Denver to Portland, I chose Allied Van Lines and their local company Bailey's Moving and Storage. Corey from Bailey's came to my apartment to evaluate my things and provide a quote, and he stayed in touch while I decided between Allied and another national moving company. Along the way, I made the genius decision to buy more furniture that needed to be moved, but Corey was patient and provided a couple of updated estimates before we landed on an agreeable number. The day before my move, Stu, the driver, called to confirm the pickup time. On moving day, he and his crew showed up promptly and made quick work of taking inventory and loading up my things. They were all extremely accommodating and took extra care to wrap the legs of my couch and media cabinet to avoid damage—something my previous movers had not bothered to do. They also wrapped each of my shelves individually to prevent scratches. About five days later, Stu arrived at my house in Portland with another great crew to unload. It was reassuring to have the same person pick up and drop off my things—a benefit you don't get with a broker. Allied and Bailey's aren't cheap, but the peace of mind was worth it to me. Couldn't have asked for a better experience. Special shoutout to Stu! Thanks, man!
STAY AWAY from this moving company. It has been the biggest nightmare since the day we signed the contract with this people for our move. They will not meet the requirements stated on the contracts and will damage your stuff and then say they aren’t responsible for broken items. Super incompetent and disrespectful workers as well. Never again
They were recommended by a relocation service for a crosscountry job offer I received (and ultimately didn't accept), so when I was locally moving apartments they were top of mind. Was for an intra-city move in the denver metro area, from one second floor townhome into another. They were not the cheapest option, but they were exceedingly professional and were able to get my partially packed 1b apartment finished up and moved all in one day, while still treating my stuff with care and respect. I would use them as movers again Professional and very respectful of my time, he helped make move coordination and the day of the move as painless as possible
Fantastic service. Everybody is very very kind. They do a great job. Great communication.
I’d give 10 stars if I could. These folks know and show outstanding customer service. Thank you Austin, Karrie, Juan and crew!!!!!!
Moved across the country and the service was quick and efficient. I felt my items were safe and quickly delivered. I appreciate Barb’s help in getting set up and answering my questions along the way. I will be using them again when I move into a new home in a few months.
I called around for quotes long before I had planned to move with the idea that I could then budget for my move. Bailey’s is the only company that even called me back. The entire moving experience was great from the clear communication to the care put into loading/unloading my stuff.
We moved from Denver, CO to Created Butte, CO in the middle of winter. On the day of the mice a snowstorm landed in Colorado. Bailey’s was on time with a smile throughout the moving process. The gentlemen who handled the physical move were fantastic!
The moving crew was warm professional FAST and so so careful with our things—not ONE thing was broken scratched or any damage at all! We have moved professionally 6 times over the years and Bailey’s was by far the best! And the best pricing too! I can’t recommend them enough! I would use them again in a heartbeat!!! Thank you Bailey’s! First, the quote was honest and easy to understand NO hidden costs—also Corey was more than helpful explaining and looking at other quotes from other movers and explained them…way beyond normal! Thank you Corey!
Choosing Bailey's to move me from Colorado to Canada was the biggest mistake I made in this move. I was upfront about looking for a company who (1) communicates well, (2) provides packing, (3) won't break my stuff, (4) will be on schedule, (5) knows everyone who will unpack the truck on the other side, and (6) gets through customs smoothly. I chose Bailey's on the strength of Josh's promise that he "knew he could do the best job for me." They were not the cheapest bid I received, but I felt the best about Josh, who said he would be my contact throughout the move. The first red flag was when Barb called me two evenings before my move to tell me they would be there the following morning. Barb had done all the work to schedule movers, but had not actually told ME that she was changing the date. The movers ended up packing a lot of stuff I had been intending to give away or trash, at my expense. The next red flag was overhearing the movers say, "Josh is such a liar." They were right - he is a great salesman; I can't say he followed through for me. For one, he was not my main contact. He kept referring me to Barb, until I had to ask who was running my move. Apparently, it was Barb, not Josh. Several times in writing, I told Josh that I wanted delivery on July 12. He wrote it up for August 12. When he realized the mistake, Barb and Josh avoided telling me about it for almost a week while they tried to fix it, and when I got a call from him (after I wrote him a text telling him the silence was making me very nervous), he was defensive and blamed me. After this, trying to get anything from Barb and Josh was like pulling teeth. I can't count the number of times I wrote to Barb "still waiting for a response to this" in the two months before delivery. I was not told when my truck left Colorado; I had to ask as my delivery date approached. When I had a problem with customs, Barb refused to help me. Finally, I asked to be connected to someone who had more experience, and they helped me. Barb just made me fear that I couldn't get delivery at all. Upon delivery, the moving team repeatedly apologized to me for how badly everything was packed. It looked like everything had just been thrown in the truck. Boxes were packed haphazardly: a fishing tackle box from my garage was packed ON TOP OF my husband's dress shirts, which had been in the bedroom closet; one of my books was folded in half to force it to fit in a box of other items from my office; etc. There was more than $8,000 of damage that I was able to document. I tried to reach Josh about it on moving day, but he refused to respond to me. It was Josh/Barb's job to make sure a piano mover was scheduled on both ends. When moving out, the moving team asked me about the piano moving company Josh had hired, and I told them I hadn't heard anything. I didn't learn until my piano arrived in Canada that the regular movers had "packed" it, causing $4,000 of damage. When the delivery driver tried to contact Josh/Barb about piano movers, they refused to answer, so my piano arrived 9 days later. I submitted a complaint in August, after getting most of my items delivered. I received an automated response saying Allied would get back to me in one business day. I got a response 4 weeks later, only after reaching out to a different customer service rep, who pinged Jacquelene, who was supposed to have answered me but didn't. While I did get payment for some of my damages, customer service pretty much shrugged and said there was nothing else they could do. I want to emphasize that I have been nothing but polite, patient, and calm through this experience. I have never raised my voice or made personal attacks. Multiple people with Allied, including the delivery driver, a customer service rep, and two people who unloaded my truck have expressed amazement at my poise and kindness in the face of the delay and damage. My experience with Bailey's has been miserable in every way. Hire someone else.
