Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage
Unfiltered reviews · Denver, CO
Every review, unfiltered
2 weeks ago. Jesus Sanchez, Michael Portor, Jacob Pennington and Ian Thompson this team worked hard and they were top notch. Good customer service, polite, and so helpful. We had more stuff then I thought. I would recommend them to any one moving. Tom Shaw and Tiffany Schryver were great too.
Bailey's sounded great until they had my money and my belongings. Then the excuses started. A week before my two week delivery deadline, I called to ask for an exact date. They told me they weren't able to make it within the delivery window. They also told me they were going to deliver someone else's things along the way, pushing my delivery back even further. My compensation? $50 a day. I don't know if you can rent everything in your home for $50 a day, but I certainly can not. They have even pointed out that this is the bare minimum compensation required by federal law. If you want to subject yourself to working around whatever schedule works best for them, have at it. If you want your belongings delivered on time as promised, I'd suggest another company.
We were extremely happy with our move from CO to NV. Our consultant Brian did a great job, Jessica also did a great job keeping us informed and following up on the move. We really had an excellent experience with our driver Trace Fair. The loading and unloading went well with no damage to our valuables. We would highly recommend Bailey's for any moving needs.
WOULDN'T RECOMMEND. Did a local move with them. The movers they sent to move a large armoire from upstairs bedroom didn't know what they were doing and ended up wasting about two hours figuring it out until I told them to lift it over the banister. Had some other issues as well. They were NOT willing to adjust my hourly rate down even though their movers were not competent in large items.
From the initial quote to the final delivery, everything with Bailey’s Moving & Storage was great. Would definitely recommend to anyone needing good movers!
Mark & Tina Mathews were awesome and I could not have been happier with the entire move. I would highly recommend them to all of my friends & family!
We have moved cross country multiple times and with the help of Bailey's, we had the most efficient, helpful and kind crew we have ever had. We had a great experience and would highly recommend Bailey's for both packing and moving. Thank you!
Everyone at Bailey's, from Tom who came to give us the estimate, to Allison who followed up throughout the process, to James the driver of the van, were wonderful to work with. James is one of the most professional people we have ever met. He was conscientious and caring abut our household goods, while being considerate about our preferences and timing. He definitely deserves a 10-star rating!
Totally disappointed in this company. We used them twice; first time it was a 4 stars experience but the second time 1 star so the average is 2.5 stars really. One of the movers was rude and unprofessional and didn’t care abut fragile items even expensive punch set and banged everything in the floor.
Stunningly incompetent and grossly negligent. An absolutely horrific experience with both Bailey's moving and storage services. Just a few highlights: incredibly expensive, inadequate and slipshod packing, multiple damaged items due to improper storage, late delivery arrival with (and partial unpacking of) an entirely wrong household of items, dropping multiple valuables between the truck and the house, and literally damaging every single piece of wood furniture (and many more items) in the process – leading to a $3K+ insurance claim/payout. Unbelievable in every sense of the word. Do yourself a favor and use a reputable local firm, but avoid these clowns at all costs.
They are the most dishonest and unprofessional shipping organization if worked with, because they were unable to give me an estimate for local customs and clearing charges. So I did pay additional charges of $ 7000 which I didn't budget for. They told me I was going pay in the local currency about $ 1500. My shipment arrived a month late. Don't ask them to move you and your family internationally because you be in fora big time hardship.
Horrible compay horrible managemet if you book with this company. Request owner operator if you use the movers from the local company. Get ready to file claims and the company well fight you on the furniture they damage terrible. Company. Also some of the good reviews they have are their employees. Just be careful worst vanline and movers be careful
I believe our salesperson's name was Mike - great! He walked our office and quoted the move. Once we approved and signed on, he had packing boxes delivered and we were off! On moving day ...three trucks, eight men and they were all just as nice as could be. Our move was from an old Victorian Brownstone so LOTS OF STAIRS ...the gentlemen were kind, polite and engaged. We'd highly recommend Bailey's Moving and Storage.
DO NOT HIRE THEM UNLESS YOU WANT ALL OF YOUR FURNITURE TO ARRIVE DAMAGED!!! I hired them through Allied for our cross country move and the movers we had were far from the professional service we were promised at signing and for the price we paid. They came a day early, smelled like smoke, and just rushed. They rushed through the entire move and now our furniture is paying for it. Almost every.single.piece of furniture is damaged from cracks, dings, scratches or completely ruined. You name it, it happened to our furniture. The most disappointing piece of this all is the customer service afterward. When I first spoke to the claims adjuster, he had told me I can call him anytime over the weekend if I have any issues. When I realized all of my furniture was damaged, I called and texted him multiple times with NO response. Four days later, I still haven't heard back. My moving coordinator also reached out and I informed her more furniture was ruined, NO response back. I feel like I was robbed of my money and time. I hired a moving company to make my life easier, not harder. PLEASE PLEASE PLEASE DO NOT HIRE THEM!!!!
