Denver Reviews for Bailey's Moving & Storage

Below Are Unfiltered, Real Reviews From Real Customers of Bailey's Moving & Storage

Unfiltered reviews · Denver, CO

4.66Average rating
1,077Reviews
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4.66
1,077 Reviews
Best Company Top 3 Ranked 2026Women's Choice Award seal 2015-2026
Showing 126-150 of 1,077 reviews

Jacob, James, and Mike did an excellent job cleaning out our old offices! They did it safely, thoroughly, and in good time. Would definitely recommend their work!

Eric McGrewJanuary 30, 2025 on Google

We had a complicated move and Bailey's made it simple and painless. We did a lot of research in compared quotes and found that Bailey's was the most fair and comprehensive. They took great care with all of the important possessions we have and did a great job packing and moving. Austin Ducello was our contact and he was wonderful! Always available, always helpful, always supportive and always putting us first. We would totally recommend them and use them again. Although I hope we never move again!

Julia StokesJanuary 29, 2025 on Google
Grace SenaJanuary 26, 2025 on Google

We’ve heard many horror stories of movers from various friends who have moved, so we were glad to get a recommendation to use Bailey’s. They were head and shoulders above the 2 men and a truck variety. Our team was lead by James and he and his team did an excellent job of packing up everything in such a way as to keep it safe on the trip. We have a large house so it took nearly all day to load and unload all our furniture and numerous boxes. We have been extremely pleased with the results and I would heartily recommend them to anyone else who is moving.

David HamiltonJanuary 20, 2025 on Google

Bailey’s did a terrible job with my interstate move. They damaged over 28k worth of furniture, and stole from me. The original moving guys did a good job, it seems that the problem occurred when it was taken into storage and then put on the moving trucks again. This move cost over 24k and damaged well over 28k plus the stealing.

Marian FoxDecember 10, 2024 on Google

CO to MA Move and 40% of our items were left behind at a warehouse in CO with NO prior notification. **EDIT** The Response from Owner says "Your overflow shipment is tentatively scheduled for delivery 6 days after your initial delivery". Please tell me how that is possible when our initial delivery was on 11/24 and it is now 12/3 (9 days later!) and we haven't received our items. BY THE WAY if there is a delivery scheduled for this week, NO ONE has reached out to let me know. The horrendous communication continues.*** Situation: We recently moved from CO to MA. Only 60% of our items arrived and we only found out when the truck arrived that the rest of our items were still sitting in a warehouse in CO! When we called the office no one knew that our stuff had been left behind, which means no truck was scheduled (1 week after the truck left the warehouse). We are now still awaiting the rest of our items, which we are told will arrive 2.5 weeks after our scheduled delivery date. No one is taking responsibility. I do not recommend either Allied or Bailey's. Find a moving company that will take accountability when they screw up. Here are all the individuals we have dealt with so far: I am keeping names out of this review for now. Move Consultant - This is the person that put together our estimate and quote. As it turns out their estimate of 175 was extremely close to the 179 items that were tagged. Unfortunately that didn't seem to make a difference since they ran out of room on their truck. I tried calling him to let him know what was going on and have heard nothing from him. Move Coordinator - This is the person sitting in the office that had no idea that our stuff had been left at the warehouse for an entire week. She has been kind & understanding, however she should have known and already coordinated a new truck for our items that had been left behind. Maybe we would have had the rest of our stuff by now. Costumer Service Manager - This is the person we've been dealing with since finding out 40% of our items were left behind. She has also been very understanding however ineffective in expediting the rest of our stuff getting to us. It will take 16-18 days from the day that they found out our items had been left behind. It only took 7 days for the first truck to get to us. Here are the facts: - We moved from Colorado to Massachusetts - We contracted with Allied, and Bailey's is the agent that Allied uses in Colorado - Our delivery truck arrived within the guaranteed delivery window. - The delivery truck arrived with only 60% of our items. - No one informed us that our stuff was left behind, we only found out when the truck driver arrived and told us that 40% of our stuff had been left in CO because he ran out of room on his truck. - We were told, by the truck driver, that he was asked to make additional stops before getting to the warehouse in CO to pick up our stuff and as a result there was NO ROOM for all of our items. - The truck driver then made his own decision about which our how personal items were going to be loaded on the truck and which were going to stay. I would have at least appreciated a phone call so that we could have chosen some essential items and left non-essentials for the later delivery. - Please keep in mind that we did not add any items after the estimate was completed, in fact the estimate was for 175 items and we had 179 items tagged. - When I called our moving coordinator her office had NO CLUE that our items had been left behind. 8 days had passed since the truck driver left the warehouse and apparently no one seemed to know that 40%!! of our stuff had been left behind. Which means there was no effort to get our stuff on another truck until over a week later!! At this point they are telling us the rest of our items are not going to arrive until 12/10-12/12 which is 2-2.5 weeks after the last day of the guaranteed delivery date and 3.5 weeks after the items were loaded from our house in CO.

Ali ButkowskiDecember 2, 2024 on Google

The folks at Bailey's Moving and Storage did a great job moving us across the country. Great communication, wonderful people to work with.

Angus LemonOctober 31, 2024 on Google

A pleasure to work with them from start to finish. Courteous, helpful, good pricing, careful with my goods. I definitely recommend them.

Bobbi CorkOctober 24, 2024 on Google

Great moving service. The people that packed at my home took a lot of care to wrap and pack everything safely, and nothing was broken or missing in the move. Their teams were very respectful of your home and belongings, and were all very friendly. Same with the team on other end of the move. Highly recommend.

David MerriamOctober 23, 2024 on Google

It was a great experience from the initial review, quote, packing and loading. They were on time, very professional and took great care of our possessions.

David HagermanOctober 20, 2024 on Google

Moved from Utah to Texas and was extremely impressed with the coordination provided by Lincoln and team. Communication was timely and relevant. Our driver had an issue with his truck that delayed delivery and we heard from Baileys as well as the driver. They kept us updated until our items were delivered and provided quick follow-up to the few items that arose after the delivery.

Debbie WatfordOctober 15, 2024 on Google
Andy BurchOctober 8, 2024 on Google

Stu Kinney moved someone from Colorado all the way to Chico, CA! I manage a storage facility here and Stu made it easy for us and for our tenant. Very professional and efficient. Absolutely recommend!!!

Dakota DykesOctober 6, 2024 on Google

Excellent Staffs And Service

Sean MirandaSeptember 25, 2024 on Google

Bailey's professional staff was off the charts. Everything they did has made our life easier. Highly recommend their services. Thanks everyone.

Doug RussellSeptember 23, 2024 on Google

I loved the ease of planning and low cost. On the day of moving, the workers were respectful and efficient. Couldn’t ask for more

Kevin GarmanSeptember 19, 2024 on Google
Eileen CantuSeptember 18, 2024 on Google

The service was highly efficient, professional, & friendly, from start to finish.

Robert HannaSeptember 9, 2024 on Google

Great company. They made the move less stressful than moves can sometimes be. I would definitely recommend.

Steven MillerSeptember 5, 2024 on Google

The Bailey’s team was excellent from the first estimate through the day of our move! The office staff were professional in their communication and transparent about costs and procedures. Then on move day, the logistics staff executed each stage according to plan in a friendly and efficient manner. Highly recommend!

Kim McKeeAugust 27, 2024 on Google

I wish I had the same experience as the hundreds of other reviews. Unfortunately, I can't recommend Bailey's as a mover after my experience in July. The initial process of quoting our move and coordinating the moving day were fantastic, but the day of the move went downhill pretty quick. We had to move a 2 bedroom apartment 1 mile down the road and it took nearly 6 hours, even with me and my GF helping to move boxes all day long. We also had some damaged furniture along the way. I reached out to the team at Bailey's but have been redirected for the last month. Fresh off a broken wrist I had opted for a premium service to help out and was wildly disappointed to be moving boxes and helping to move the couch upstairs. Two stars for the quote/coordination process and no stars for the move itself. Bailey's was one of the more expensive quotes we got and I was hoping the price would match the service.

Jon SchwartzAugust 27, 2024 on Google

Baileys was phenomenal to work with. They gave us a very fair and reasonable quote for the move. They gave us great advice on things we could do to save money and truly cared about our move and home. I would highly recommend Baileys.

Chandler BurgonAugust 16, 2024 on Google

I had an amazing experience with Bailey's! Scott, Quinn, Jacob, Cane, and Josh were so efficient, polite, and careful with our belongings. They were extremely hard-working and made sure everything was well-protected.

Sydney LambertAugust 14, 2024 on Google

My wife and I are moving from CO to PA, and the Bailey’s team did an incredible job of loading us safely and efficiently. Hasan and Tehran were amazing, polite, and talented. Highly recommended if you’re looking for great movers. Post move: Prompt, professional, and personable team. Next level communication and customer service. Careful packaging and handling of our items. Transparent and fair pricing. Moved from Colorado to Pennsylvania, all items arrived on time and in good condition. The team was quick and thorough while loading, reinforcing some of our more delicate items before loading into the truck. Highly recommend going with Bailey’s/Allied, especially if you are worried about the safety of your possessions. The customer service element and communication was very important to my family, and this solidified our choice. Keep up the great work!

Zachary RothmanAugust 9, 2024 on Google

So professional and courteous! We had Bailey’s pack and load our household goods and they were efficient and thorough through the entire process— we are so happy with their service. Would highly recommend to anyone!

Lara StaufferAugust 6, 2024 on Google